Live status for all Orinode infrastructure components. Updated continuously.
99.9%
30-day uptime
<1.2s
Avg AI response
0
Active incidents
24/7
Monitoring
Component Status
Call Routing (Africa's Talking)
Inbound call handling, primary telephony provider
Operational
Call Routing (Twilio Fallback)
Failover telephony provider — auto-activated on AT failure
Operational
Speech Recognition Engine
Audio transcription — English, Hausa, Igbo & Yoruba with code-switching
Operational
AI Conversation Engine
Natural language understanding and response generation
Operational
Voice Synthesis Engine
Voice synthesis — English, Hausa, Igbo & Yoruba
Operational
Client Dashboard
Web application, call logs, configuration, knowledge base
Operational
Notification Delivery (WhatsApp + Email)
Post-call summaries via WhatsApp Business API and SendGrid
Operational
Webhook Delivery
HMAC-signed POST events to client endpoints
Operational
Developer API
STT, TTS, and language detection endpoints
Operational
Data Storage Layer
Encrypted, replicated, hosted in Africa (af-south-1)
Operational
30-Day Uptime99.9%
30 days agoToday
Recent Incidents
✅
Increased STT latency during peak hours
March 2026 · Duration: ~45 minutes
A GPU worker experienced elevated queue depth during Friday evening peak (18:00–18:45 WAT), causing STT latency to increase to 2.1s average. Root cause: unexpected burst of concurrent calls from a single Pro client. Resolved by auto-scaling the worker pool. No calls were dropped.
✓ Resolved
✅
WhatsApp notification delivery delay
February 2026 · Duration: ~2 hours
Meta's WhatsApp Business API experienced a region-wide degradation from 14:00–16:00 WAT. Post-call summaries were queued and delivered with a 90–120 minute delay. All summaries were eventually delivered. Email notifications were unaffected throughout.
✓ Resolved
No further incidents in the past 90 days. ✓ 99.9% uptime maintained.
Scheduled Maintenance
No scheduled maintenance in the next 14 days. Maintenance windows run 02:00–04:00 WAT and are announced 48 hours in advance via dashboard notification.